At Ornaments House, your privacy is very important to us. This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website (https://www.ornamentshouse.com), make a purchase, or interact with us online.
1. Information We Collect
We may collect the following types of information:
Personal Information: name, email address, phone number, shipping and billing addresses.
Payment Information: payment method details (we do not store full card or payment details; all payments are processed securely through trusted third-party gateways).
Order Information: products purchased, order date, and delivery details.
Usage Information: IP address, browser type, device information, and website activity (for analytics and performance improvement).
2. How We Use Your Information
We use your information to:
Process and deliver your orders.
Communicate with you about your order, offers, or updates.
Improve our website and customer experience.
Send marketing messages (only if you consent).
Comply with legal and tax obligations.
3. Sharing Your Information
We do not sell or rent your personal data.
However, we may share limited information with:
Shipping partners (for delivery).
Payment gateways (for secure transactions).
Marketing tools like Facebook Pixel or Google Analytics (to improve our ads and performance).
All third parties follow strict data protection rules.
4. International Shipping
As we deliver worldwide, your data may be transferred to and processed in other countries where our shipping or service partners operate. We take all reasonable steps to ensure your data remains secure and protected according to applicable privacy laws.
5. Cookies & Tracking Technologies
We use cookies to:
Remember your preferences.
Track website traffic and performance.
Show relevant offers or ads.
You can disable cookies anytime from your browser settings.
6. Your Rights
You have the right to:
Access, correct, or delete your personal data.
Withdraw consent for marketing messages.
Contact us anytime to request data removal.
To make a request, please email us at info@ornamentshouse.com.
7. Data Security
We use SSL encryption and trusted hosting to keep your data safe. However, no online method is 100% secure, and we encourage you to keep your login details private.
8. Updates to This Policy
We may update this Privacy Policy occasionally. The latest version will always be available on our website with the “Effective Date” at the top.
9. Contact Us
If you have questions about this Privacy Policy or how we handle your data, please contact us:
📧 info@ornamentshouse.com
📍 Dhaka, Bangladesh